Privacy policy

Last Updated: December 1, 2025

This Privacy Policy explains how Ceenli.com (“we”, “our”, “us”) collects, uses, and protects your personal data. We value your privacy and comply with applicable data protection laws.

Introduction

We attach great importance to protecting the personal rights of users. This Policy informs you about what data we collect, how we process it, and what rights you have. Third‑party websites accessible via our site are not covered by this Policy.

Data Processing and Purposes of Use

Personal data includes information such as your name, address, phone number, and email. We process data only for the purposes communicated to you, such as:

  • Handling inquiries and orders
  • Providing access to online products
  • Customer care and personalized marketing
  • Improving services and security

Transmission between your browser and our servers is encrypted via HTTPS.

Data Collected

Non‑anonymous users: When registering, subscribing to newsletters, or entering competitions, we may collect your name, address, email, phone number, date of birth, and other details.

Anonymous users: We use cookies and similar technologies to analyze usage, improve services, and deliver personalized advertising. You can disable cookies in your browser, but this may affect functionality.

Analytics Tools

Disclosure of Personal Data

We do not disclose personal data to third parties unless required by law or necessary to:

  • Protect users
  • Fulfill legal obligations
  • Defend rights
  • Process inquiries or orders
  • Work with trusted service partners for marketing, analytics, or storage

Transfer to Other Countries

If data is transferred abroad, we ensure adequate protection through EU standard contractual clauses, Privacy Shield certification, or Binding Corporate Rules.

Third‑Party Services

Our site may integrate plug‑ins from social networks (e.g., Facebook, LinkedIn, Twitter). These third parties may collect data such as IP addresses and browser settings. We are not responsible for their practices.

Legal Basis for Processing

We process data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests (e.g., improving services, marketing)
  • Consent, where required

Data Retention

We retain data only as long as necessary for its purpose or as required by law.

Your Rights

  • Access & Correction: Request information or corrections.
  • Erasure & Restriction: Request deletion or limitation of processing.
  • Objection: Object to processing, including marketing.
  • Data Portability: Request transfer of your data.
  • Withdrawal of Consent: Revoke consent at any time.
  • Complaint: File a complaint with your local supervisory authority.

Objection

You may unsubscribe from newsletters at any time via your account or the unsubscribe link.

Contact Us

Customer Service Opening Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM 
  • Sunday: 12:00 AM - 4:00 PM
  • Time Zone: CST (China Standard Time, USA)

🕒 Response Time: We respond within 24 hours on business days.