Accessibility Statement

Last updated: December 2, 2025

At Ceenli.com, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and support.

Our Commitment

  • We strive to follow recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
  • Our goal is to provide a user‑friendly experience for all visitors, regardless of ability.
  • We continuously review and improve our website to enhance accessibility.

Accessibility Features

  • Clear navigation and consistent layouts
  • Text alternatives for images and non‑text content
  • Keyboard‑friendly navigation
  • Readable fonts and color contrasts
  • Responsive design for mobile and desktop devices

Ongoing Improvements

We recognize that accessibility is an ongoing effort. We regularly test our site and welcome feedback to identify areas for improvement.

Feedback & Support

If you experience any difficulty accessing our website or services, please let us know:

  • 📧 Email: info@ceenli.com
  • 📞 Phone: +86 18022127130 (WhatsApp available)
  • 🏢 Address: 2F No.78 Zhongshan 4 Road, East District, Zhongshan City, Guangdong, China

Customer Service Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: 12:00 AM – 4:00 PM
  • Time Zone: CST (China Standard Time) 🕒 Response Time: We aim to reply within 1–2 business days.

Legal Compliance

This Accessibility Statement is designed to comply with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and EU accessibility directives, where relevant.

Contact Us

Customer Service Opening Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM 
  • Sunday: 12:00 AM - 4:00 PM
  • Time Zone: CST (China Standard Time, USA)

🕒 Response Time: We respond within 24 hours on business days.