Payment Policy

Last Updated: December 1, 2025

At Ceenli.com, we strive to make your shopping experience smooth and secure. This Payment Policy outlines the accepted payment methods and important information regarding transactions on our website.

Accepted Payment Methods

We currently accept the following payment options:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • PayPal
  • Klarna

Secure Transactions

All payments are processed securely through trusted payment providers. Your financial information is encrypted during transmission to ensure protection against unauthorized access.

Currency

Payments are processed in USD unless otherwise specified at checkout. Exchange rates may apply depending on your card issuer or payment provider.

Klarna Payments

When choosing Klarna, you may be eligible for flexible payment options such as “Pay Later” or installment plans. Klarna’s terms and conditions apply, and you should review them before selecting this option.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. If you do not receive confirmation within 24 hours, please contact our support team.

Failed or Declined Payments

If your payment is declined, please check with your card issuer or payment provider. You may also try another accepted payment method. Orders are not confirmed until payment is successfully processed.

Contact Us

Customer Service Opening Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM 
  • Sunday: 12:00 AM - 4:00 PM
  • Time Zone: CST (China Standard Time, USA)

🕒 Response Time: We respond within 24 hours on business days.