Security Statement

Last updated: December 2, 2025

At Ceenli.com, protecting your information is one of our highest priorities. We are committed to maintaining a safe and secure shopping environment for all customers.

Our Security Practices

  • SSL Encryption: All transactions on our website are protected with Secure Socket Layer (SSL) encryption to safeguard sensitive data.
  • Trusted Payment Gateways: Payments are processed through reputable providers to ensure confidentiality and reliability.
  • Data Protection: We do not store full credit card details on our servers.
  • Account Security: Customers are encouraged to use strong passwords, and we employ measures to prevent unauthorized access.

Fraud Prevention

  • Orders may be subject to verification to protect against fraudulent activity.
  • Suspicious transactions may be flagged, held, or canceled to ensure customer safety.

Ongoing Monitoring

We regularly review and update our systems to stay ahead of evolving security threats. Our team works continuously to maintain compliance with industry standards.

Customer Responsibility

While we take every precaution to protect your data, customers also play a role in security. Please keep your login credentials private and report any suspicious activity to our support team.

Contact Us

Customer Service Opening Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM 
  • Sunday: 12:00 AM - 4:00 PM
  • Time Zone: CST (China Standard Time, USA)

🕒 Response Time: We respond within 24 hours on business days.