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Skydro Ceiling Lamp

Skydro Ceiling Lamp

Regular price $960.00 USD
Regular price $1,800.00 USD Sale price $960.00 USD
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Refund & Exchange

Last updated on May 30, 2023 at 9:00 am

Generally, there are two reasons for return:

1. If it is a product quality problem or transportation damage, we will provide free return and exchange services.
2. If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.

We are certain that you will adore your Ceenli.com order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right. 

Refund & Return Policy

We have a 60 day return and exchange policy, which means you have 60 days after receiving your item to request a return and exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@ceenli.com. Should you require a comprehensive return address, our dedicated support team is readily available to assist you. Simply reach out to them, and they will promptly provide you with the full return address details tailored to your specific location, ensuring a smooth and hassle-free return process.

If your return is accepted, we’ll send you a return shipping address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Prior to initiating a return, all customers are kindly requested to get in touch with us. This allows us to engage in a thorough discussion regarding the return plan tailored to your specific situation. We are committed to keeping our customers well-informed about the return process, ensuring a seamless and efficient experience.

Please note that shipping costs are non-refundable if we have fulfilled our delivery obligations, but refunds are available if the package is not shipped.

You can always contact us for any return and exchange question at sales@ceenli.com.

Order confirmation and shipping confirmation will be sent to your registered email or mobile number.

The order confirmation will be sent right after you have placed the order through to your email address or mobile number you have registered when you place the order.

And the shipping confirmation will be sent within 2-7days after you receive the order confirmation through to your email address or mobile number you have registered when you place the order.

If you haven't received one of the confirmation emails above, please contact us to "sales@ceenli.com".

Eligible partial/full refund & replacement

- Any item not in its original condition, which means damaged or missing parts for reasons not due to our error.
- Any item is different from the item's description.
- Any item returned to the sender without being delivered.
- Any item hasn't been delivered within 90days.

All the cases above will be eligible for the partial/full refund and replacement.

Not Refundable

Products that do not meet the 60-day return and exchange policy.
Purchases over $5,000 (including $5,000),
Customized products made according to customer's wishes.
Misunderstanding of product listing despite clear indication of non-discounted items.
- Exclusions: If you paid shipping please note that shipping is non-refundable if we have fulfilled our delivery obligations, and refundable if the package is not shipped.

For items not eligible for return refunds, you will be responsible for your own return shipping costs. Shipping charges are non-refundable. And we will deduct up to 70% of the cost + service fee of your refund amount.
We do not accept any unregistered packages, any unregistered packages will be rejected.

Despite our efforts to provide accurate product descriptions, there may still be variations from the actual product. We encourage customers to inquire as much as possible to ensure the shopping experience meets expectations. Our customer service representatives will be more than happy to address any questions you may have.

Order Cancellation

Cancelling orders is only possible within 4hours after order confirmation. After this time, we cannot provide a refund. (Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.) 

Return Policy

Our policy lasts 60 days. If 60 days have gone by since you have received your item according to your tracking number, unfortunately, we can’t offer you a refund or exchange. You must reach out with an inquiry within this time window to be eligible for a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our Returns Process

Step 0: Read our return policy above to determine whether your order qualifies to be refunded/returned.

Step 1: Submit an inquiry including your reason for return at sales@ceenli.com

Step 2: We confirm the refund amount you qualify for depending on your reason for return and items in your order.

Step 3: We provide the return address and shipment labelling instructions. If you do not follow our instructions, we cannot give you your refund.

Step 4: You ship the item at your own cost. We do not cover the cost of return shipping or provide pre-paid labels. Please print out your order confirmation email and include it in the returning package.

Step 5: Notify us via email that you have sent your return and provide us with your tracking number if applicable.

Step 6: We will process your return within 3-5 business days of receiving your returned items.

Step 7: If it is shipped from our factory to the destination, you need to return the package to our factory.
If the package is shipped from our warehouse to the destination, you need to return the package to our warehouse, so we need to provide a different return address according to your order.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUND (IF APPLICABLE)

If you are approved, your refund will be processed and a credit limit will be automatically applied to your credit card or original payment method within a certain number of days.

The time it takes for the refund to arrive usually depends on your bank's processing speed, which usually takes 7-14 business days.

If you need to obtain more accurate information and assistance, it is recommended that you contact your bank or credit card issuer in time to obtain more accurate information and assistance. Usually, they can help you check the status of your refund and give you an estimate of when it will arrive.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us through our contact page.

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us:

Return Address:

Seller Name: Mandy
Return Address:  No.78 Zhongshan 4 Road, East District, Zhongshan City, Guang Dong, China
Phone: +86 178 7522 1415 (WhatsApp)

Ceiling light, a further development of the Hydro range. A series of pebbles form a bright sky that reflects light that bounces off its biomorphic surfaces. This in-ceiling luminaire is ideal for indirect halogen lighting. This series of pebbles forms a bright sky that reflects light that bounces off its biomorphic surfaces. Skydro consists of reflective units (pebbles) made of moulded thermoplastic with a polished chrome finish.

This fixture is available in two versions: Electrified: indirect light comes from die-cast polished aluminum pebbles that are integrated into luminaire. Non-electrified: accent light comes from another light source that is separate from the luminaire. Single modules can be grouped to form various configurations. Assembly kit (template) required only when joining multiple units together, only one kit is required regardless of some units, an assembly kit is not required for single installation. 

The electrical connection kit required when joining multiple electrical units together, the required amount is equal to the number of electrified units minus one, not required for a single installation. Mounting to standard electrical junction boxes and with provision for additional concealed ceiling fastening. Filling the atmosphere with majestic illumination and cosmic ambiance, this luminaire leaves you with the night sky at your fingertips.

If you need a decorative version without a light source, please contact us.

If you have any questions about our products, please contact us and we will get back to you within 24 hours.

The same series of products, click on the picture to learn more >>>

Product Size

5heads size: Dia 108cm x H 35cm / ∅ 42.5″ x H 13.8″

6heads size: Dia 143cm x H 42cm / ∅ 56.2″ x H 16.5″

Details

Materials: Acrylic, Alloy

Light source: Integrated LED (LED lights are fully built into the fixture and cannot be replaced).

Kelvin range: Warm Light (3000K), Neutral Light (4000K), Cool Light (6000K).

Voltage: AC 110-240V

Mounting: Ceiling

Environment: Indoor

Moisture resistance: IP 20 Damp-rated not waterproof, for indoor use only.

Finishes: Bright chrome

Wiring: Hardwired.

Control: Compatible with common wall switch (not included).

Certification: UL, ETL and CE, SAA listed.

Specifications

Installation Instructions

Air Table Lamp
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  • Return Policy

    30-day return policyavailable forall purchases

  • Shipping insurance

    In the event ofalost or damaged package we guarantee a full refund or replacement product

  • Expedited order support

    We support expedited order processing, can contact us

Customer Reviews

Based on 15 reviews
93%
(14)
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Z
Zade

This light looks better in person . The picture does it no Justice ! It is perfect in my living room .perfect size , not too big ,not too small . Its just right . I love it !

J
Janice

Very modern and unique chandelier. It installs quickly and easily and puts out lots of light. It looks great in our dining room and weve received many compliments!

B
Brenda

Time consuming to put together. Video and instructions are not very clear. Definitely need 2 people to install. Put this in my walk in bedroom. The light is very brite which is great for matching your outfits! Would totally recommend!

B
BlancoLivia
Great product

This is absolutely beautiful I love it!!!

W
WangYen
Beautiful piece! Everyone compliments my lighting!

This light is so beautiful! Picture doesnt do it Justice. We have had so many compliments