Disclaimer

Last Updated: December 1, 2025

Welcome to the CEENLI. This Disclaimer outlines the limitations of our responsibility regarding the information, products, and services provided on this website. By using our site, you agree to the terms outlined below.

1. General Information

All information on this website — including product descriptions, images, specifications, and guides — is provided in good faith and for general informational purposes only. While we strive to ensure accuracy, CEENLI makes no guarantees regarding the completeness, reliability, or accuracy of any information. You acknowledge that any reliance you place on such information is strictly at your own risk.

2. Product Images & Descriptions

We make every effort to display our products as accurately as possible. However:

  • Colors may vary due to monitor settings
  • Slight variations may occur due to hand‑crafted production
  • Dimensions and specifications are approximate
  • Lighting effects in photos may differ from real‑life appearance

CEENLI is not responsible for minor variations that naturally occur in manufacturing processes.

3. Electrical Installation Disclaimer

Some lighting products require professional installation. CEENLI is not responsible for:

  • Damages caused by incorrect installation
  • Injuries resulting from improper handling
  • Electrical issues resulting from non‑certified installation

We strongly recommend hiring a licensed electrician for installation.

4. Use of the Website

CEENLI does not guarantee that:

  • The website will operate without interruptions
  • The website is free from viruses or harmful components
  • The website content is always up‑to‑date

We reserve the right to modify or remove content at any time.

5. Third‑Party Links

Our website may contain links to third‑party websites. These sites are not operated by CEENLI. We do not endorse or assume responsibility for:

  • Content on third‑party websites
  • Policies, practices, or services of external sites
  • Any damages or losses caused by external websites

Users access third‑party links at their own risk.

6. Shipping, Customs, and Delivery

While we work with reputable carriers such as DHL, FedEx, UPS, TNT, and global freight partners, CEENLI is not responsible for:

  • Delays caused by customs
  • Import taxes or duties
  • Shipping delays due to carrier issues, weather, or other uncontrollable factors

Customers are responsible for understanding their local import rules.

7. Professional Advice Disclaimer

Information provided on our website — including sizing guides, buying recommendations, and installation notes — is not professional advice. For technical or electrical guidance, consult a qualified professional.

8. Limitation of Liability

To the fullest extent permitted by law, CEENLI shall not be liable for any:

  • Direct, indirect, or incidental damages
  • Loss of profits, data, or business
  • Product misuse
  • Damages arising from website use or inability to use the site

Your use of the site indicates acceptance of these limitations.

9. Custom Products Disclaimer

For custom‑made lighting:

  • Final product variations may occur
  • Manufacturing timeframes may change
  • Customer approval of drawings/materials finalizes the order

CEENLI is not responsible for dissatisfaction with custom orders once approved.

10. Changes to This Disclaimer

CEENLI may update or modify this Disclaimer at any time without prior notice. Changes become effective immediately upon posting.

11. Contact Us

Customer Service Opening Hours:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM 
  • Sunday: 12:00 AM - 4:00 PM
  • Time Zone: CST (China Standard Time, USA)

🕒 Response Time: We respond within 24 hours on business days.