FAQs

We accept PayPal for payments on the website.

Absolutely! Feel free to send us an email and we'd be happy to help you find what product is best for you.

We are an internet business and do not have a physical store. This helps us keep prices low. We offer a 60-day return policy for unwanted items.

We offer free and paid shipping methods. Free shipping usually takes 4-6 weeks. Faster express shipping (DHL, UPS, etc.) is available for an additional fee.

We dispatch in-stock items within 14 business days. Orders placed by 8am ship within 3 days (business days only).

If you experience any issue, email us at sales@ceenli.com and we’ll assist you right away.

Subscribers get early updates on new products, sales, and promotions.

Hand-crafted items may have slight variations in assembly and finish. Colors can differ slightly due to screen settings. These do not affect quality.

Keep products indoors, in dry conditions, and clean gently with a damp cloth. Avoid chemicals and improper cleaning.

Assembly instructions are included in the box. Some products may require multiple people or an electrician.