ABOUT CEENLI
CEENLI GROUP is located in the famous lighting capital city, Guzhen of Zhongshan City. It has been engaged in designing, manufacturing and selling indoor decorative lightings since 2011. We have a wide range of products, such as chandeliers, ceiling lights and wall sconces. We supply to individual buyers as well as project developers like interior design studio, contractor, construction and real esate companies. We always put high quality and reliability in the first places. Our aim is to make every customer satisfied with the purchasing from CEENLI.
CUSTOM LIGHTING SERVICE
Our own designers and factory allow us to create unique special lighting fixtures. We can change the size, crystal color, metal finish of all products in our website. as well as make chandeliers according to customers’ picture or drawing. For custom made lightings, we will provide shop drawings and component samples for approval before manufacturing.
HIGH-QUALITY PRODUCTS
CEENLI has a strict quality control team, all of products and accessories are carefully inspected and tested before packing. We build systematic management on the materials, surface treatment, and packing to ensure that all our chandeliers are made with a perfect condition。
工厂图片
ABOUT US
Free shipping on all orders
24/ 7 online customer service
30 days money back guarantee
Lifetime replacement part
Personal customization service.
FAQS
What Payment Methods Are Accepted?
We accept PayPal for payments on the website.
I'm not sure what product to buy. Can you help?
Absolutely! Feel free to send us an email and we'd be happy to help you find what product is best for you.
Can I View Products Prior To Purchase?
We are an internet business and for that reason we do not have a traditional bricks and mortar store to view our products. By eliminating these overheads we are able to offer prices far lower than traditional retailers who do.
Remember, CEENLI offers an a 60 day return policy for unwanted items so there is no risk.
How Much Does Shipping Cost?
Normally, we offer both free and paid shipping methods.
If you choose the free shipping method, the shipping time is about 4-6 weeks
We solemnly promise: we will ensure that all packages will arrive at their destination safely within the agreed time. If you want to get the goods you bought faster, we can provide commercial express delivery (DHL, UPS, etc.), of course, you need to pay extra for this. For more information about shipping, visit the shipping page or contact us.
When Will My Order Be Dispatched?
All efforts are made to dispatch in stock items within 14 business working days from date of purchase. If your order is urgent call us for current stock availability and to confirm the current lead time before dispatch should the items not be in stock at the time of purchase. In stock orders placed and fully paid by 8am on those shipping days will be sent out in 3 days. Not including public holidays.
What Do I Do If I Have A Problem?
If you experience a problem, big or small, then we want to hear about it. We are here to help so just drop us a line at sales@ceenli.com and we’ll get back to you in a jiffy.
Why Sign Up To The Newsletter?
By signing up to the newsletter you will be the first to hear about all new product releases, sales, competitions and promotions!
Are there variations among products?
While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and color’s reproduction is as accurate as photographic processes or a printed material allow. Please, note there may be color variations depending on the calibration and screen’s setting. As every of our product is hand-crafted, the possibility of slight variations in assembly and finishes may exist from one piece to another. The latter does in no way affect the quality, craftsmanship, aesthetic or function of the piece.
How do i maintain the products?
All of our products are decorative objects crafted by dedicated artisans. They are intended for indoor use only. We recommend keeping them in a dry place at indoor temperature. We recommend that the products be gently cleaned with a damp cloth. We are not responsible for damage caused by improper cleaning, the use of cleaning products or by improper use.
How do i assemble the products?
Full assembly instructions are provided in the box with each product. These stipulate if you require an electrician or more than one person for assembly.
It is recommended that the lighting fixtures be installed by a professional. We are not, in any way, responsible or liable under any circumstances for misfortunes and/or accidents that may occur due to improper use and/or installation of our products.